Terms and Conditions — Bigglestones.com
Last updated: March 2026
1. About us
Bigglestones Books is an independent bookshop based in Glasgow, Scotland. Our website, bigglestones.com, is operated by Bigglestones Books.
Bookshop address: Bigglestones Books, 57 Glassford Street, Glasgow G1 1UG
Registered Office address: Second Floor Airbles House 270 Airbles Road, Motherwell ML1 3AT
By using our website or placing an order with us, you agree to these Terms and Conditions. Please read them before using the site.
2. Using our website
You may use bigglestones.com for lawful purposes only. You agree not to:
- Use the site in any way that breaches applicable local, national, or international law
- Transmit any unsolicited or unauthorised advertising or promotional material
- Attempt to gain unauthorised access to any part of the site or its related systems
- Reproduce, duplicate, or resell any part of the site without our express written permission
We reserve the right to suspend or restrict access to the site at any time and without notice.
3. Your account
If you create an account on bigglestones.com, you are responsible for keeping your login details confidential and for all activity carried out under your account. Please contact us immediately at shop@bigglestones.com if you suspect any unauthorised use of your account.
We reserve the right to close or suspend accounts at our discretion, including in cases of misuse.
4. Placing an order
When you place an order on bigglestones.com, you are making an offer to purchase goods from us. We will send you an order confirmation by email, but this does not constitute acceptance of your order. A contract between us is formed only when we dispatch your order and send you a dispatch confirmation.
We reserve the right to decline any order, for example if a product is out of stock, if we are unable to process payment, or if we suspect fraudulent activity.
All prices are shown in pounds sterling (£) and include VAT where applicable. We make every effort to ensure prices are accurate, but if we discover an error in the price of an item you have ordered, we will contact you before processing the order.
5. Availability and product descriptions
We do our best to keep stock information up to date, but we cannot guarantee that all items displayed on the site are available at the time of ordering. If an item you have ordered is unavailable, we will contact you promptly to offer an alternative, a backorder, or a full refund.
Product descriptions, cover images, and publication details are provided in good faith but may vary from the physical item, particularly for books supplied by third-party publishers. We are not responsible for minor discrepancies in cover design or edition details.
6. Delivery
We aim to dispatch orders promptly. Delivery timescales are estimates only and we cannot guarantee delivery by a specific date. We are not liable for delays caused by Royal Mail, courier services, or circumstances beyond our control.
For full details of our delivery options and charges, please see our Delivery Information page.
7. Returns and refunds
Our returns and refund policy forms part of these Terms and Conditions. Please refer to our Returns & Refund Policy for full details of your rights and how to make a return.
Your statutory rights under the Consumer Rights Act 2015 and the Consumer Contracts Regulations 2013 are not affected by these terms.
8. Intellectual property
All content on bigglestones.com — including text, images, logos, and design — is owned by or licensed to Bigglestones Books. You may not reproduce, copy, or distribute any content from this site without our prior written permission.
We respect the intellectual property rights of publishers, authors, and other rights holders. All book cover images and descriptions are used for the purposes of retail and are the property of their respective rights holders.
9. Privacy and data
We take your privacy seriously. Our Privacy Policy explains how we collect, use, and protect your personal data when you use bigglestones.com. By using our site, you agree to the terms of our Privacy Policy.
We will never sell your personal data to third parties.
10. Third-party links
Our website may contain links to third-party websites, including publishers, authors, and event partners. These links are provided for your convenience. We have no control over the content of those sites and accept no responsibility for them or for any loss or damage that may arise from your use of them.
11. Limitation of liability
To the fullest extent permitted by law, Bigglestones Books shall not be liable for any indirect, incidental, or consequential loss arising from your use of bigglestones.com or from any goods purchased through the site.
Our total liability to you in connection with any order shall not exceed the total price paid for the goods in that order.
Nothing in these terms limits our liability for death or personal injury caused by our negligence, fraud, or any other matter where it would be unlawful to do so.
12. Events beyond our control
We are not liable for any failure to perform our obligations where that failure is caused by circumstances beyond our reasonable control, including but not limited to postal or courier disruptions, extreme weather, supplier delays, or technical failures.
13. Changes to these terms
We may update these Terms and Conditions from time to time. The current version will always be available on bigglestones.com. Continued use of the site after any changes constitutes your acceptance of the updated terms.
14. Governing law
These Terms and Conditions are governed by the laws of Scotland. Any disputes arising from your use of bigglestones.com or from a purchase made through the site shall be subject to the exclusive jurisdiction of the Scottish courts.
15. Contact us
If you have any questions about these Terms and Conditions, please get in touch:
📧 shop@bigglestones.com 📍 Bigglestones Books, 57 Glassford Street, Glasgow, G1 1UG